Privacy Policy

 
 

WHO WE ARE AND IMPORTANT INFORMATION

This Privacy Policy explains how LUVIKA LIMITED (“we”, “us”, “our”) collects and processes your personal data when you use our website https://safetygloves.ie.

LUVIKA LIMITED is a company registered in Ireland. The website safetygloves.ie is operated using WordPress as a content management system and is part of our e-commerce business.

Data Controller:
LUVIKA LIMITED
Registered in Ireland
Registered Address: The Bush, Dunshaughlin, Co. Meath, A85 YR66, Ireland
Email: sales@safetygloves.ie

We comply with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.


THE PERSONAL DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer the following categories of personal data:

  • Identity Data – first name, last name

  • Contact Data – billing address, delivery address, email address, telephone number

  • Transaction Data – order details, payment status, invoices

  • Technical Data – IP address, browser type, operating system, device information

  • Usage Data – information about how you use our website

  • Marketing and Communications Data – your preferences in receiving marketing

  • Customer Support Data – enquiries sent via contact forms or email

We do not collect any special categories of personal data.


HOW WE COLLECT YOUR PERSONAL DATA

We collect personal data through:

  • Forms on our WordPress website (checkout, contact forms, account registration)

  • Direct correspondence via email

  • Cookies and similar technologies

  • Google Analytics (traffic and usage analysis)

  • Third-party service providers such as payment processors and delivery companies


HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

  • To process and fulfil orders placed on our website

  • To manage payments, refunds and invoices

  • To deliver products

  • To communicate with you regarding orders or enquiries

  • To provide customer support

  • To improve website performance and user experience

  • To analyse website traffic using Google Analytics

  • To comply with legal and accounting obligations

Google Analytics is used with IP anonymisation enabled and data is processed only after user consent, where required.


WHO WE SHARE YOUR PERSONAL DATA WITH

We may share your personal data with trusted third parties, including:

  • Payment service providers

  • Courier and delivery companies

  • Hosting and IT service providers

  • Google Analytics (website traffic analysis)

  • Accounting, legal and professional advisers

All third parties process personal data in accordance with GDPR and only for specified purposes.


INTERNATIONAL TRANSFERS

Some third-party services (such as Google Analytics) may process data outside the European Economic Area (EEA).
Where this happens, appropriate safeguards are applied, including Standard Contractual Clauses approved by the European Commission.


DATA SECURITY

We have implemented appropriate technical and organisational measures to protect your personal data, including:

  • Secure hosting

  • SSL encryption

  • Restricted access to personal data

  • Regular WordPress updates and security controls


DATA RETENTION

We retain personal data only for as long as necessary:

  • Order and accounting data – as required by Irish tax law

  • Customer accounts – until deletion is requested

  • Analytics data – according to Google Analytics retention settings

  • Marketing data – until consent is withdrawn


YOUR LEGAL RIGHTS

Under GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure of your personal data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Irish Data Protection Commission


CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

We may update this Privacy Policy from time to time.
Please ensure that the personal data we hold about you is accurate and up to date and inform us of any changes.


QUERIES, REQUESTS OR CONCERNS

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact:

LUVIKA LIMITED
Email: sales@safetygloves.ie
Website: https://safetygloves.ie

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