SafetyGloves.ie

Last updated: 25.02.2026

At SafetyGloves.ie, customer satisfaction is important to us. We understand that when ordering protective gloves online, confidence and reliability matter. That’s why we aim to make our returns and refund process clear, fair, and straightforward.

1. 14-Day Returns Policy

If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order, in line with Irish and EU consumer protection regulations.

To be eligible for a return:

  • Items must be unused and unopened
  • Original packaging must remain sealed and intact
  • Products must be in resalable condition

Due to hygiene and safety reasons, we cannot accept returns of opened or used disposable gloves unless they are faulty.

2. Faulty, Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

We may request:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product and packaging

Once verified, we will offer:

  • A replacement at no extra cost, or
  • A full refund, including standard delivery charges where applicable

Our goal is to resolve any issue quickly and professionally.

3. Easy Refund Process

Once your return is received and inspected:

  • Approved refunds are processed within 5–10 working days
  • Refunds are issued to your original payment method
  • You will receive confirmation once your refund has been processed

We aim to make the process smooth and transparent.

4. Change of Mind

If you change your mind after purchase:

  • Return shipping costs are the responsibility of the customer
  • Items must be sealed and unopened
  • Refunds are issued after inspection and approval

We recommend using a tracked delivery service when returning goods.

5. Bulk & Business Orders

For larger or trade orders, please contact us before arranging a return. We are happy to discuss solutions on a case-by-case basis to ensure fairness for both parties.

6. How to Start a Return

To request a return, please contact us at:

Email: [Insert Email Address]
Please include your order number and reason for return.

Please do not return goods without prior confirmation from our team.

7. Our Commitment to You

At SafetyGloves.ie, we are committed to:

  • Clear communication
  • Fair and transparent policies
  • Fast issue resolution
  • Supporting Irish businesses and households with reliable protective gloves

If you have any questions about your order, our team is always here to help.